Privacy Policy
Effective Date: 8/24/2025
Waste Warden LLC (“Waste Warden,” “Company,” “we,” “us,” or “our”) respects the privacy of our customers, visitors, and users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.wastewarden.com, sign up for our services, or otherwise interact with us. Please read this policy carefully to understand our views and practices regarding your information and how we will treat it.
By accessing or using our services, you agree to this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect the following categories of information from you when you visit our website, request a quote, schedule a service, or otherwise interact with us:
a. Personal Information
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Name, address, email, and phone number.
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Service details, such as gate codes, pet names, or special instructions.
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Account login credentials, if applicable.
b. Payment Information
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Payment details are collected and processed by Stripe, a third-party payment processor. Waste Warden does not store your full credit card or banking information.
c. Technical Information
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IP address, browser type, operating system, referring URLs, and other technical data.
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Website usage data collected through cookies, pixels, or analytics tools.
d. Communication Information
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Information provided through email, phone, text, or web forms.
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Records of communications and customer support interactions.
2. How We Collect Information
We collect information in the following ways:
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Directly from you when you request services, contact us, or create an account.
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Through our scheduling platform, Sweep&Go.
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From payment processors such as Stripe.
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Automatically, through cookies, analytics, and similar tracking technologies.
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Through advertising platforms, such as Google and Meta (Facebook, Instagram).
3. How We Use Your Information
We use your information for the following purposes:
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To provide, manage, and improve pet waste removal services.
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To process payments and manage billing.
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To schedule and confirm service appointments.
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To communicate with you about services, promotions, and updates.
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To personalize your customer experience.
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To analyze usage trends and improve our website.
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To comply with legal obligations or enforce our terms.
4. Sharing and Disclosure of Information
We do not sell your personal information to third parties. However, we may share your data with:
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Service Providers: Third parties who provide services on our behalf, including Stripe for payment processing and Sweep&Go for scheduling.
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Advertising & Analytics Providers: Such as Google and Meta.
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Legal Obligations: We may disclose your data if required by law, court order, or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Cookies and Tracking Technologies
Our website uses cookies, web beacons, and other tracking technologies to:
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Enable website functionality.
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Analyze website performance and visitor behavior.
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Deliver relevant ads through Google and Meta.
You can control cookies through your browser settings. Disabling cookies may affect your website experience.
6. Data Retention
We retain your personal data for as long as necessary to:
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Provide services you’ve requested.
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Comply with legal obligations.
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Resolve disputes and enforce agreements.
Once data is no longer required, it will be securely deleted or anonymized.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Privacy Choices
You have the right to:
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Access, update, or delete your personal information.
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Opt-out of marketing emails and communications.
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Restrict certain data processing, subject to applicable law.
To exercise these rights, contact us at contact@wastewarden.com.
9. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect information from children. If we learn we have collected information from a child under 13, we will promptly delete it.
10. Third-Party Websites
Our website may link to third-party sites. We are not responsible for the privacy practices of those third parties. Please review their policies before sharing your data.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are made, we will revise the effective date and, where appropriate, notify you by email or through our website.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, contact us:
📧 Email: contact@wastewarden.com
📞 Phone: (786) 460-4500
🌐 Website: www.wastewarden.com
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